Operations4 min read
Why Free Software Support Should Be the Standard
Paid support plans and reseller help desks add cost and distance. Here's why support from the people who build the software matters.
Support is part of the product
When support is a paid add-on, customers hesitate to ask for help — and problems linger. When it's free, you get help when you need it.
Talk to the makers
Support from the team that builds the product is faster and more accurate than support passed through a reseller. KamoUniverse adds Exec2Exec, a direct line between your executives and ours.
