How to Export IoT Records

Download IoT records as a CSV file for your own reports or for an audit.

Before you start

You need the Export IoT Data right.
Without View IoT Activity, activity and command exports include only the devices and controls you can see.
SI members cannot export share uses.

Export

Go to Settings → Devices (IoT) → Data And Exports.
Under Exports, choose what to download: Activity, Command audit or Share uses.
Choose the From and To dates. The period can be at most 31 days, and cannot start in the future. The dates start at the last seven days.
Choose Download CSV.

You can also export from two other places:

The Activity tab, with Export. The dates start at the page's From and To, or at the last seven days. The file holds every kind of activity in that period; the page's other filters do not apply.
The Shared tab, with Export uses on Shared by us. This tab needs Manage IoT Sharing too.

Result

The CSV file downloads to your computer.

What is in a file

Each file has a header row. Times are in UTC. Kinds and statuses are written as codes, for example STATE_CHANGED or SUCCEEDED, not as the words on screen.

Activity: each row's kind and time, the device, its site and space, the control and its value, who acted, and any linked command, detail code or note.
Command audit: each command with its time, device, control, safety class, who sent it, its latest status, the value and unit, whether a confirmation was given, the age of the password confirmation, the command it retried, any second-person approval and who gave it, and the source address.
Share uses: each use of a share with its time, share, kind, outcome, device, control, command, recipient, session, source address and browser.

If it doesn't work

"Choose at most 31 days.": shorten the period.
"The end date must be after the start date.": swap the dates.
"Choose dates that aren't in the future.": move the start date back.
There is no Export button: your role lacks Export IoT Data.

Good to know

A file holds at most 100,000 rows. For a busy organization, export shorter periods.
Records older than their retention period are gone. Activity follows the number of days your organization keeps. Commands, alarms and share uses are kept for 400 days.