How to Connect Your Social Media Accounts

Note: the "General" tab in this section is an explicit NotImplemented placeholder — don't expect real settings there.

Connect a social media account (Telegram, Facebook Messenger, Instagram, X, or Discord) so messages from it can come into KamoUniverse.

Before you start

Access to Settings → Marketing.

Steps

1. Go to Settings → Marketing → Social Providers.
2. Click + Add Connection.
3. Fill in:
   • Title — a name for this connection.
   • Provider — Telegram, Facebook Messenger, Instagram, X (Twitter), or Discord.
   • Token — the provider's auth token for this connection.
   • Optionally link it to a Market, then a Vendor, then a Product — this attributes leads that come in through this channel the same way a lead vendor would.
4. Save.

What you'll see

The connection appears in the table with a health status — Healthy, Degraded, Down, or Unknown — and an Active/Inactive chip. Edit or delete it from the same row.