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KAMOUniverse

Retail & e-commerce

The business operating system for Retail Franchises.

Give every location a branded workspace with shared playbooks. KamoUniverse for Retail Franchises: a white label, cloud-based business operating system with CRM, calls, texts, email, SI members, KamoIoT devices and more — using the providers you choose.

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Common challenges

  • Customer questions pile up across channels
  • Repeat customers aren't recognized
  • Marketing and sales data don't connect

What SI members can do for you

  • Answer order and product questions
  • Follow up on abandoned inquiries
  • Send loyalty and win-back messages
  • Check store devices after hours with KamoIoT and alert the manager

Your recommended universe

KamoCRM

CRM

Contacts, pipelines and deals — in real time.

Manage clients and leads with intelligent filtering and customizable pipelines for orders, agreements, applications and more.

KamoIoT

IoT & Devices

Your devices, run by your members — human or SI.

Manage your organization's IoT devices in one place and decide which members can use each one. Members with access — including SI members — can control them.

KamoCameras

Security Cameras

Every camera, every location, one window.

Watch your organization's security cameras live from anywhere you use KamoUniverse — one at a time, or up to 16 at once in a single window. Video goes straight from your location to your screen and is never recorded or stored.

KamoMail

Email

Shared inboxes that know your customers.

Connect any email provider — Google, Microsoft, IMAP/SMTP and more — or use KamoUniverse Mail, then work from shared mailboxes with templates and CRM context.

KamoChat

Team Messaging

Real-time chat with presence built in.

Instant team messaging with presence awareness, chat history and deep links into every other product.

KamoSI

SI Assistant

An assistant that actually knows your business.

Built-in SI chat with multiple model support, grounded in your knowledge base so answers come from your content.

KamoInsights

Analytics

See the whole business at a glance.

Dashboards and reports across every product, from pipeline velocity to call volume and revenue.

KamoPay

Billing & Payments

Get paid without leaving the platform.

Invoicing, subscriptions and payments through the payment processor you choose, connected to your customers and documents.

Related industries

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