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KAMOUniverse

Tour Operators

SI Receptionist for Tour Operators

An SI member answers every call and text, books appointments and logs every conversation — around the clock, on the phone numbers you already have. Book tours, send reminders and collect reviews.

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SI Receptionist

  • Answers calls 24/7, including after hours and weekends
  • Books and confirms appointments by text
  • Logs every conversation on the customer record
  • Hands off to a person whenever needed

Common challenges

  • Guests call and text at every hour
  • Bookings and deposits come through different channels
  • Staff answer the same questions all day
  1. 1

    Connect your existing VoIP provider or use KamoUniverse Voice

  2. 2

    Add an SI member and give it your hours, services and FAQs

  3. 3

    Choose when calls go to the SI member and when they ring your team

Your recommended universe

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Kamo SI Members

SI Members

Teammates who are human — or SI.

Add SI members to your organization with the same abilities as human members: calls, email, SMS, meetings, the KamoIoT devices you allow and everything else in KamoUniverse. An SI seat costs the same as a human seat.

KamoPhone

Business Phone & SMS

Calls and texts, logged automatically.

Make and receive calls and texts from the browser through the VoIP and SMS providers you choose — or KamoUniverse Voice — with every conversation logged to the CRM.

KamoCRM

CRM

Contacts, pipelines and deals — in real time.

Manage clients and leads with intelligent filtering and customizable pipelines for orders, agreements, applications and more.

KamoMail

Email

Shared inboxes that know your customers.

Connect any email provider — Google, Microsoft, IMAP/SMTP and more — or use KamoUniverse Mail, then work from shared mailboxes with templates and CRM context.

KamoIoT

IoT & Devices

Your devices, run by your members — human or SI.

Manage your organization's IoT devices in one place and decide which members can use each one. Members with access — including SI members — can control them.

KamoCameras

Security Cameras

Every camera, every location, one window.

Watch your organization's security cameras live from anywhere you use KamoUniverse — one at a time, or up to 16 at once in a single window. Video goes straight from your location to your screen and is never recorded or stored.

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