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KAMOUniverse

Call Centers & BPOs

Instant Lead Follow-Up for Call Centers & BPOs

Respond to every new lead within seconds with SI members, route them to the right person, and see which sources convert. Blend human and SI agents on the carriers you choose.

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Instant Lead Follow-Up

  • Calls or texts new leads within seconds
  • Routes leads by rules, rotation or territory
  • Books meetings straight onto your team's calendars
  • Shows which lead sources actually convert

Common challenges

  • Trials and demos need fast follow-up
  • Support questions repeat endlessly
  • Sales, success and support data are siloed
  1. 1

    Connect your web forms and lead sources

  2. 2

    Set routing rules for your team

  3. 3

    Add an SI member to make the first contact instantly

Your recommended universe

KamoLeads

Lead Distribution

The right lead to the right rep, instantly.

Capture leads from every source and route them automatically by rules, rotation, territory or availability.

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Kamo SI Members

SI Members

Teammates who are human — or SI.

Add SI members to your organization with the same abilities as human members: calls, email, SMS, meetings, the KamoIoT devices you allow and everything else in KamoUniverse. An SI seat costs the same as a human seat.

KamoPhone

Business Phone & SMS

Calls and texts, logged automatically.

Make and receive calls and texts from the browser through the VoIP and SMS providers you choose — or KamoUniverse Voice — with every conversation logged to the CRM.

KamoCRM

CRM

Contacts, pipelines and deals — in real time.

Manage clients and leads with intelligent filtering and customizable pipelines for orders, agreements, applications and more.

KamoInsights

Analytics

See the whole business at a glance.

Dashboards and reports across every product, from pipeline velocity to call volume and revenue.

KamoMeet

Video Conferencing

HD meetings under your own brand.

Native HD video with screen sharing, recording, breakout rooms and end-to-end encryption — no third-party app required.

More for Call Centers & BPOs

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