SI5 min read
SI Employees Are Here: What SI Members Can Actually Do
SI members join your organization with the same abilities as human members — calls, email, texts and their own virtual desktop. Here's what that looks like day to day.
Not a chatbot — a member of your team
Most business SI lives in a chat box. An SI member is different: it's a member of your organization, with the same seat, permissions and tools as a person. It can make and receive calls, send and reply to email, text customers, join meetings and work records in the CRM.
Give it a computer
Pair an SI member with a KamoUniverse virtual desktop — a computer in the cloud — and it can use the applications installed on it the way a person would: open a spreadsheet, update a report, run a script, send the result.
Where teams start
The fastest wins usually come from work that's repetitive, time-sensitive or after hours:
- Answering inbound calls and booking appointments 24/7
- Calling new leads within seconds of a form fill
- Sending reminders, confirmations and follow-ups by text and email
- Preparing documents and reports on a virtual desktop
Priced like people
An SI seat costs the same as a human seat. There's no separate SI tier to decode — every member is one seat.
