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How to Review Phone Users, Devices and Voicemail

Review your phone system's users, provisioned devices (desk phones and mobile), voicemail boxes, and overall sync health — all aggregated across every connected provider instance.

Before you start

The Manage VOIP Settings right.

Steps

  1. Go to Settings → Phone System(s), then:
    • Phone Users — everyone provisioned across your connected instances.
    • Devices — split into Phone System Devices (desk phones) and Mobile Devices sub-tabs.
    • Voicemail — voicemail boxes across instances.
    • Health — overall sync/connection status per provider instance.
  2. On any tab, click Refresh to reload, or (on tabs that support it) Sync Now to pull fresh data directly from the provider.

What you'll see

These are primarily read-only, aggregated views — they reflect what's actually provisioned on your connected phone systems rather than letting you create records directly here.

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