How to Connect Stripe for Commission Payouts
Connect the Stripe account commissions get paid from, and set the withdrawal minimum and hold period.
Before you start
The Manage Organization Finances right to make changes — without it, you can view the checklist but not edit it.
Steps
- Go to Settings → My Account → Organization Stripe.
- Work through the checklist, in order — each item links out to the matching Stripe dashboard page:
- Create a Stripe account
- Enable Stripe Connect
- Complete the platform profile
- Get top-ups approved
- Verify a bank account
- Protect your commission balance — read this one carefully: if your Stripe balance auto-pays out to your bank, money set aside for commissions can leave Stripe before a payout run happens, and every transfer then silently fails for insufficient funds. Once you've fixed this in Stripe, confirm it here with "I have done this in Stripe."
- Add a restricted API key — paste your Stripe restricted key (
rk_live_…, required) and optional publishable key (pk_live_…), then Connect Stripe. The key is encrypted immediately and never shown again; use Replace Key if you need to rotate it later.
- Steps 1–5 can't be checked directly — they're inferred by running Test Connection, which makes a real call using your restricted key.
- Set Commission Settings:
- Commissions enabled — shows/hides the Commissions tab for your members entirely.
- Minimum withdrawal — a dollar amount, up to 2 decimal places (defaults to $50.00 if unset).
- Hold (business days) — 0 to 30 days a withdrawal waits before the transfer actually happens, giving you a window to cancel it. Zero means it releases on the very next run.
- Members can request withdrawals — if off, members see their balance but an admin has to request withdrawals for them.
- Click Save Settings.
To disconnect
A danger-zone panel (shown once a key is stored) lets you delete the stored key and stop all commission payouts. Member payout accounts and already-earned balances aren't affected.
